Comments on: Hosting Unlimited http://www.ochostreview.co.uk/reviews/hosting-unlimited/ More than 1000 user submitted hosting reviews on your favourite hosting companies Fri, 27 Jan 2012 10:35:02 +0000 hourly 1 http://wordpress.org/?v=3.0.3 By: gsf600y http://www.ochostreview.co.uk/reviews/hosting-unlimited/#comment-2355 gsf600y Wed, 26 Aug 2009 21:06:58 +0000 #comment-2355 Gone down hill since my first review several years ago. Support is poor. They seem to make unannounced changes and screw things up. But they are cheap. Gone down hill since my first review several years ago.
Support is poor. They seem to make unannounced changes and screw things up.
But they are cheap.

]]> By: SiD the Turtle http://www.ochostreview.co.uk/reviews/hosting-unlimited/#comment-547 SiD the Turtle Sun, 26 Nov 2006 11:33:33 +0000 #comment-547 Don't know what happened but they have gone from an excellent host with very fast customer support, to a host with days of downtime, and rude and slow support. Recently they transferred my site to a new server, forgot to update the DNS entries, and then told me that it was my fault and they had been emailing me. Even though I had not received a single email from them they claimed to have a magical system whereby they can see that all the emails they sent have been read by me (on a gmail account, outside of Exchange, is this possible?). Then when the server fell over they forgot to put PHP into the build and only did it after I had another moan. Then they forgot to put GD in the build, another moan... Moving sharpish. Don’t know what happened but they have gone from an excellent host with very fast customer support, to a host with days of downtime, and rude and slow support. Recently they transferred my site to a new server, forgot to update the DNS entries, and then told me that it was my fault and they had been emailing me. Even though I had not received a single email from them they claimed to have a magical system whereby they can see that all the emails they sent have been read by me (on a gmail account, outside of Exchange, is this possible?). Then when the server fell over they forgot to put PHP into the build and only did it after I had another moan. Then they forgot to put GD in the build, another moan… Moving sharpish.

]]> By: DirtyMonkey http://www.ochostreview.co.uk/reviews/hosting-unlimited/#comment-531 DirtyMonkey Wed, 18 Oct 2006 16:49:39 +0000 #comment-531 Have found their Customer Service to be lacking. Also many pages on our site time out so has made working with the CMS we chose (Joomla) a real pain in the rear Have found their Customer Service to be lacking. Also many pages on our site time out so has made working with the CMS we chose (Joomla) a real pain in the rear

]]> By: OliverB http://www.ochostreview.co.uk/reviews/hosting-unlimited/#comment-523 OliverB Sat, 07 Oct 2006 16:35:38 +0000 #comment-523 Have been going downhill rapidly. Unwilling to fix problems which are not easy to resolve - for instance we have been unable to send email to AOL addresses from our domains for 6 months now. At one point we couldn't even email their tech support as their spam filters were set to block emails from their own domains! Lots of downtime. If you check the forums you will find a selection of people happy with the service, but also a number of people with problems like mine which have never been resolved. Have been going downhill rapidly. Unwilling to fix problems which are not easy to resolve – for instance we have been unable to send email to AOL addresses from our domains for 6 months now. At one point we couldn’t even email their tech support as their spam filters were set to block emails from their own domains! Lots of downtime. If you check the forums you will find a selection of people happy with the service, but also a number of people with problems like mine which have never been resolved.

]]> By: zappaDPJ http://www.ochostreview.co.uk/reviews/hosting-unlimited/#comment-493 zappaDPJ Tue, 01 Aug 2006 17:25:17 +0000 #comment-493 I've rented web space with HU for around two years and I'd describe their facility and service as mediocre at best. Unfortunately the last two months have seen various hardware upgrades which has resulted in the loss of data and access for me and many other HU customers. The loss of access appears to be because of a large number of DNS failures on at least one of their servers. Data loss/corruption has also been an ongoing theme during the time I have been with them. In all honesty HU are the most unreliable web host I have ever had the misfortune to use and I would avoid them at all costs. I’ve rented web space with HU for around two years and I’d describe their facility and service as mediocre at best. Unfortunately the last two months have seen various hardware upgrades which has resulted in the loss of data and access for me and many other HU customers. The loss of access appears to be because of a large number of DNS failures on at least one of their servers. Data loss/corruption has also been an ongoing theme during the time I have been with them.

In all honesty HU are the most unreliable web host I have ever had the misfortune to use and I would avoid them at all costs.

]]> By: Concorde Rules http://www.ochostreview.co.uk/reviews/hosting-unlimited/#comment-472 Concorde Rules Mon, 10 Jul 2006 11:34:58 +0000 #comment-472 Rubbish, my sites been down for a large amount of time and now even there own site is down. I've lost email ability, FTP, everything atm. AVOID - SWITCH ASAP, service and support has gone. Rubbish, my sites been down for a large amount of time and now even there own site is down. I’ve lost email ability, FTP, everything atm.

AVOID – SWITCH ASAP, service and support has gone.

]]> By: Chrisp7 http://www.ochostreview.co.uk/reviews/hosting-unlimited/#comment-459 Chrisp7 Sat, 17 Jun 2006 16:07:11 +0000 #comment-459 Been with them for 3 years, they used to have pretty poor customer services support, they seem to have got better over the past year, response/fixed problems within hours, they are also pretty competitively priced. Been with them for 3 years, they used to have pretty poor customer services support, they seem to have got better over the past year, response/fixed problems within hours, they are also pretty competitively priced.

]]> By: stuart38 http://www.ochostreview.co.uk/reviews/hosting-unlimited/#comment-446 stuart38 Sun, 28 May 2006 11:21:49 +0000 #comment-446 Hosted with HU for 4 years and am now moving. Their service used to be very good, I don't know if they off-shored their customer service but its now pants! I've had 2 servers that I was hosted on taken down for complete rebuilds (currently on Tethys) and they suspended my account for over 24hrs without explanation. Other than that I have to agree with the reviews below - service interuptions happen frequently (I'm in the UK) but the cpanel/fantastico features are easy to use and cover most if not all of my needs (Elite package) Hosted with HU for 4 years and am now moving. Their service used to be very good, I don’t know if they off-shored their customer service but its now pants! I’ve had 2 servers that I was hosted on taken down for complete rebuilds (currently on Tethys) and they suspended my account for over 24hrs without explanation.
Other than that I have to agree with the reviews below – service interuptions happen frequently (I’m in the UK) but the cpanel/fantastico features are easy to use and cover most if not all of my needs (Elite package)

]]> By: Ben Vinter http://www.ochostreview.co.uk/reviews/hosting-unlimited/#comment-413 Ben Vinter Fri, 10 Feb 2006 21:58:08 +0000 #comment-413 Someone says this in the reviews: "Was forced to leave, unprofessional service." Completely. They changed my databases, server, emails the whole shebang couldn't access anything for 2 months! Nothing. Support would not respond. Then they deleted my account saying they only wanted happy customers! And they didn't want to refund me. I think they only want people whose sites are uniquley visited by the webmaster and his mum. Someone says this in the reviews:
“Was forced to leave, unprofessional service.”
Completely. They changed my databases, server, emails the whole shebang couldn’t access anything for 2 months! Nothing. Support would not respond. Then they deleted my account saying they only wanted happy customers! And they didn’t want to refund me. I think they only want people whose sites are uniquley visited by the webmaster and his mum.

]]> By: Sul http://www.ochostreview.co.uk/reviews/hosting-unlimited/#comment-374 Sul Sun, 27 Nov 2005 10:12:19 +0000 #comment-374 I have not encountered any of the problems that are mentioned below. Their support is excellent and fast. They also have a forum community which is nice,friendly and helpful - admins frequent the forum so it's very easy to contact them and get to know them - feels personal and connected. I have not encountered any of the problems that are mentioned below. Their support is excellent and fast. They also have a forum community which is nice,friendly and helpful – admins frequent the forum so it’s very easy to contact them and get to know them – feels personal and connected.

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