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Services: dedicated hosting, exchange hosting, shared hosting
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Based on 14 user reviews
July 27, 2011
June 27, 2011
Beware of this host, gotta be the worst customer service ive ever known, 2 months to to fix bandwith problems on their network. You wont get a 100mbit . All i get is passed from one person to another these are just delay tactics.
The problem will never get fixed!!! Dont make my mistake, Avoid Avoid Avoid!!!
November 5, 2008
Used them for about a year now, really surprised to see some of these reviews ;o
All good at my end, very little downtime (never seen any myself)
April 16, 2007
Limited support if anything go’s wrong, difficult to get a reply from and in the end it just wasn’t worth the agro to use them.
July 9, 2006
Very happy with their serivce, their telephone and email support has also been very quick and helpful.
December 12, 2005
Never had any issues, had a harddisk fail in dedicated server and everything was replaced and running within 1 hour. I think this hosting provider as improved no end in the last 18 months.
August 28, 2005
A decent host but expensive options will deter those seeking a host with a good service. Option prices have decreased during the past few years but are still more than competitors. There are downtimes on odd occasions so load balancing is essential for those needing 100% uptime.
FTP is not at its best with large files being uploaded, especially on passive connections. A change in ISP and different FTP clients on my end HAVE NOT helped and Fasthosts have yet to resolve the problem. However, download speeds are fantastic.
24/7 customer services on a national rate number is something that stands out from many hosts (some charge 50p/min, some open on a 9-5 basis). Customer support with Fasthosts has been good for the few years I’ve been using them. Customer services however doesn’t reflect the support service.
July 20, 2005
Not even close to being a good host, the server was always going down, sometimes the FTP server would stop responding for hours, the support was pretty poor, and the control panel was simply dire.
Tried both linux and windows hosting with these guys for around 6 months. Won’t ever be going back.
May 31, 2005
I’ve never had any serious problems with them and only had to contact them once and they responded quickly. Extras are exspensive however but if you pick the right acount you won’t need any of them. The uptime is also good, only been a few times since christmas that the server wasn’t there and it was very brief. On the downside though the sql server seems to dissapear occasionally!
May 26, 2005
sorry to read previous reviews.
Never had down time in 18 months. Customer service fast and effective AND an 01 number so local call, cheap. really surprised to read above reviews. Hope I’m not suddenly going to find the catch.
May 13, 2005
Poor control panel, not the cheapest or easiest to contact, and some silly T&Cs.
May 10, 2005
Terrible customer service, expensive and very very dodgy terms and conditions.
Stay away, far away.
GOCP
May 8, 2005
Expensive, poor customer service, expensive to add extra options to the account, and a poor control panel.
Stay well clear
May 8, 2005
technical staff never reply to tickets or requests for a call back, managers seem to be impossible to talk to. There is no option at all for customer service on their automated phone system (that along should an indication). phone volume is always really low so you cant hear what they are saying.
Speed test results from should also put you off
this should be 100mb dedicated server http://www.speedtest.net/result/1383750180.png