Description submitted by ‘Press_snapper’: 123-reg appears to be a UK hosting company that has aquired a number of hosting companies including supanames. They offer a range of hosting packages and a control panel for interaction with your site.
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Based on 2 user reviews
February 5, 2013
August 9, 2010
The customer support from this company is TERRIBLE. pages and pages of ‘support’ information and a control panel where you must have quite a good knowledge about hosting language and technology to be able to use it. It’s impossible to find an email on the website to connect with anyone from the company and only a PREMIUM RATE phone number.
Only a PREMIUM RATE UK phone number to speak with them, at 10p per minute and left holding on for ages, gave up holding on after 15 minutes.
Or you can write to them ! yes really snail mail for technical support!.
DO NOT USE THIS COMPANY.
Bought a domain last week and have been unable to setup emails, they said they have upgraded their systems and have a problem!
DIRE support, tickets responded to but not with anything helpful. Live Chat only sometimes available then it says no-one available for a while.
I would definitely NOT recommend.
They have said they will refund my payment.